Terms & Conditions

The terms and conditions of this website are provided by Silmold Group, which is registered in Turkey. Your use of this website constitutes acceptance of these terms and conditions.

The Silmold Group may revise these terms and conditions at any time by updating the website. Changes to these terms and conditions will be effective immediately when they are posted on the website. We reserve the right to close any, or all, of the website at any time, and to amend or correct any website content, with or without prior notice.

Description of Products
Each product on this website is listed subject to its Product Description. We take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was posted on the website.

Payment

Payments are processed through PayPal, so you can log in at the checkout if you have a PayPal account or you can pay by credit card without an account. PayPal is one of the Internet's most trusted payment facilitators – please see PayPal‘s Security information for more details.

Security
The Silmod Group takes security of your details very seriously, and have taken every precaution to ensure your transaction is secure.

When you purchase online with credit cart looks after your payment & delivery details. We are sent the delivery details you entered, so that your order can be despatched. We keep these details securely for the period of time in which your order is processed and despatched and delivery is complete.

Returns
We do not accept returns or exchanges unless the item you purchased is defective or receiving wrong order . If you receive a defective item, please contact us at info@silmold.com with details of the product and the defect.

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.

Prices

The prices quoted are those valid at the time of production. Due to circumstances beyond our control, prices may have to be altered up or down, including any alteration to the rate of value added tax.

Value Added Tax (VAT)

All prices on this site are quoted in and include VAT.

Order Confirmation

You will be notified by e-mail as soon as we receive your order. Please ensure that you enter your e-mail address on the order form. If we have any queries regarding your order we will contact you via e-mail or whatsapp.

Goods Out of Stock

If you place an order and the goods are out of stock we will inform you via email. Occasionally, we may run out of stock on popular items - if, for this reason, we cannot dispatch your order we will contact you with a revised dispatch date. If your order contains multiple items, we can either wait for the out of stock item to arrive and ship everything together, or ship the order separately. Either way, we will contact you.

Disclaimer

The Silmold Group reserves the right to alter without prior notice any content found within this Web site. The Silmold Group and any other party involved in making this site available to you are not liable for any direct, indirect, incidental, consequential or punitive damages arising out of its being accessed or used. The Silmold Group assumes no responsibility, and shall not be liable for any damages or viruses that may infect your computer equipment or other property in any way, shape or form as a direct result of accessing this Web site.

Your Obligations

You Agree That:

Any information provided by you will be true, accurate, current and complete and confirm that you are the authorised holder of any credit/debit card you may use on the website, to notify us immediately of any changes to any information you have submitted to the website, to be available for delivery and to take delivery of any products ordered by you from the site.
This agreement constitutes the entire agreement between you and Silmold Group with respect to the use of the website.
These provisions (terms, conditions, disclaimers and exclusions) shall be construed in accordance with the laws of the Republic of Turkey.